A new report from Source Global Research (Source) has found that consulting in the UK’s retail industry has grown by 10.5 per cent to £274million, as retailers are being forced to change because of a number of pressure points, including rising customer expectations and the supermarket price wars.

The report explains that the level of service offered by Amazon and other “digital native” competitors has led UK consumers to expect a plethora of conveniences ranging from same-day delivery to multiple channels with identical (and exceedingly high) levels of service across all. The supermarket price wars and recent high-profile investigations into Tesco’s procurement practices has also led to a drive for external consulting advice.