At its best, KPMG is producing reports such as Paths to population health. Structured around eight questions (eg Is there
a shared understanding for the journey?), KPMG introduces the authors and their credentials up front; explains clearly
what organisations need to do; provides engaging case studies to bring the material to life; and offers a maturity matrix
encouraging readers to benchmark their own efforts.
While we are seeing improvements in many parts of the organisation, there are inconsistencies in quality across
countries, services, and industries, and the firm’s average score is let down by the reports that state the obvious, are
poorly written, and/or appear to rely purely on a set of survey results or one person’s viewpoint.