By Fiona Czerniawska
When I wrote an article on this blog about changing business models a couple of weeks ago, I had no idea I was mining such a deep vein of interest. Sadly, most of the comments can’t be published in an open forum – not surprisingly, perhaps, given the strategic nature of the question – but it’s been a salutary reminder of just how important an issue this has become for consulting firms.
Most of the behind-the-scenes debate has focused on the question of how much needs to change: is this a cosmetic problem, or something more deep-rooted?