Tuesday 6th Nov, 2018
By Fiona Czerniawska.
“Shaping a better world” is what Arup says it does, in words that are curiously reminiscent of EY’s “Building a better working world”. It’s ironic that EY is talking about building, while Arup, which began life as an architectural firm, is talking about shaping, but perhaps it’s not surprising. There’s always been something of an overlap between civil engineering and consulting. Many of the first management consultants were engineers by training, and engineers, in my opinion, make some of the best consultants because their ability to decompose problems in order to solve them is just as useful in a business context as it is in building.
But the extent of that overlap has changed over time.
Tuesday 7th Jun, 2016
I’m back to my piece of string.
For those of you who are new to this idea, we’ve been talking a lot about how client perceptions are reshaping the consulting industry, essentially pulling it into two distinct markets. Low-cost consulting that, while it’s highly specialised, is familiar, repeatable and theoretically widely available; success here depends on depth of knowledge and efficiency. High-value consulting is far closer to traditional management consulting and depends of the ability to think and act in a creative and informed way about complex issues. The first market is by far the biggest, but it’s currently growing much more slowly than the second.
Tuesday 5th Jan, 2016
By Fiona Czerniawska Clients love a specialist. In a previous article on this blog I’ve discussed how the extent to which clients’ rating of the quality of consulting work is very influenced by whether they see the firm concerned as a specialist. The more specialised a firm is seen to be, the higher the quality of its work is rated.
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