Big Four firms

By Fiona Czerniawska.

I recently spent the day at PwC’s Experience Center in Miami. 

The Center itself is at least as good as ones we’ve seen elsewhere (personally, I was delighted to see more potted plants, and fewer soft toys and beanbags).  Most can be traced back to Capgemini’s pioneering Accelerated Solutions Centres, now more than a decade old.  It’s clearly a model that continues to work well for clients who find the different environment helps facilitate discussion, taking their employees out of their accustomed boxes. 

By Fiona Czerniawska

The following forms part three of a series of articles that we have published based on our on-going research into how clients see consulting firms. To view the first article in this series, please click here, and to view the second article, click here.

In consulting who you know and what you’re famous for have a massive influence on your success.  No one, surely, could disagree with that?  Well, it turns out that the interaction between relationships and specialisation is a lot more complex than we’d imagined.

 As always, it helps to take a concrete example to illustrate this.

By Fiona Czerniawska

Finding points of difference between consulting firms is something clients have always struggled with, but there’s one characteristic that’s coming up again and again in our conversations with clients: knowledge of their industry.