Quality and value

Management consulting is sometimes – and I think erroneously – described as a profession.

Value has never been a more important – or contentious – issue in consulting. Much of the discussion around cutting back on the use of consultants during the recession, now being echoed in public sectors across the world, stems from the difficulty in measuring the contribution consultants make and consequent lack of evidence of value added.

What do a pen and a children’s playground have in common?