Quality and value

I suppose it was only a matter of time.

When we carry out the research for our briefing notes, we usually ask consulting firms what – in their opinion – the main causes of underperforming consulting projects are.  Having written 18 briefing notes so far we’re starting to see a few issues cropping up consistently, so we thought we’d share them with you.

Speaking to a senior executive within the pharmaceutical industry about the value consultants deliver recently, I was struck by one particular comment: ‘Everyone knows that half of consulting works and that the other half doesn’t’, he said. ‘The trouble is, you never know which half you’re going to get.’