Technology consulting

By Edward Haigh.

61%.

That’s the proportion of clients that we surveyed in the US recently who said that they were already involved with, or planning, initiatives related to artificial intelligence (AI), furthering the idea–currently being pushed by people from Silicon Valley to Washington and beyond– that we stand at the cusp of a new wave of automation.

By Edward Haigh.

$20bn.

That’s how big we think the global digital transformation consulting market is now, which means that it represents about 15% of the entire market. It’s a market that’s changing all the time, both in response to changing technology, but also as clients’ understanding of the potential for digital transformation moves from front to back office.

By Fiona Czerniawska.

You should never say never, but it’s tempting. For all their occasional moments of robotic behaviour (the cool, analytical brain, the steely gaze, the Terminator-like tendency to say, “I’ll be back”), the best strategy consultants aren’t machines but perceptive human beings capable of taking into account the emotional context that surrounds a difficult decision and its execution, as much as the facts.

But parts of the strategy consulting process could be automated.