By Fiona Czerniawska
Twenty years ago Gavin Potter and I wrote a book called Business in a Virtual World. Its thesis was that the increasing conversion of ‘stuff’ into digital information paved the way for a new way of doing business. The book garnered some nice reviews, earned the praise of people we respected – and sold a couple of thousand copies.
How times change: today, digitization books pepper the top of bestselling business book lists. After years of speculating what the next big thing in consulting will be, I think we’ve found it.